Terms & Conditions


1.1 Rental requirement for Self Drive Services (excluded Kia Picanto)

Hirer must be over 21 year of age, with a valid ID or passport and a driver license.

Must present a valid credit card for reservation, cash is also accepted during payment.

A confirmation code will be issued to hirer when on each booking is completed.

A Mop 3000 dollars deposit is required. Full amount will be refunded when no damages or violations on rental unit.

Car is with full gas when delivered, hirer is required to refill when return otherwise refillings charge will be added.

Additional driver is accepted with a surcharge of $100 per person per day.

Extended rental must be approved three hours in advance.


1.2 Rental requirement for Self Drive Services (Kia Picanto)

Renter must over 21 years of age with minimum 2 years valid driver’s license.  Passport or ID and Credit card is needed to present.

For reservation, full prepayment for rental fee is required and renter could be paid by cash, credit card or bank transfer. Cheque payment is required to be paid in advance at least 7 days. There is no refund for cancellation. 

Insurance: Comprehensive Insurance coverage. Deductible: $5,000 to $10,000 in accordance with insurance policy.

Deposit:

Renter have Macau ID and Macau driver license need to pay by cash of $2,000 for deposit to guarantee the reservation;  Deposit will return to the renter by cash or bank transfer after 7 days when there is no damage to vehicle or violation of traffic. The renter needs to return the receipt to get back his/her deposit prepayment.

Renter have HK ID and HK driver license need to bank in $2,000 for deposit to guarantee the reservation;  Deposit will return to the renter by bank transfer after 7 days when there is no damage to vehicle or violation of traffic. The renter need to return the receipt to get back his/her deposit prepayment.

All other renters (Foreigners) need to present a valid credit card of 2,000 for deposit. When renter return the vehicle,we can only find out if there is any violation of traffic in 7 days. So we will refund the deposit to the renter by bank into the renter’s credit card directly and it normally takes one month (if Public Holiday will be delayed). Surcharge of Credit Card is $45 ($2000*2.25%)

Gasoline: First 50 km for free. Over 50KM will be charged $1/KM.

Additional driver is acceptable and will be charged $100 per person per day with a valid ID or passport and a valid driver license.

Any necessary extension must be approved in advance. If delay over 48 hours, we may report to the Macau Police Traffic Department. 

Currency: MOP: HKD  ( 1 : 1 )

2. Our terms for All Chauffeur Drive Services

Minimum TWO hours for each rental with 30 minutes interval for extension. A valid credit/debit card is required to guarantee your reservation. Cash is also accepted and full payment must be settled immediately after completion of service. Cheques or other payment methods are not accepted less than 7 days prior to rental service.

Mercedes Benz will be provided 5% discount for consecutive renting more than 4 hours. All the chauffeur drive services vehicles (except KIA Carens, Limo dodge70 or 120) will be provided 10% discount, if the rental period is more than 8 concescutive hours.

All cancellations and alterations MUST be advised by telephone during our office hours at least 24 hours prior to service date, an equivalent of 50% will be charged if it is less then 24 hours. Our driver will wait for 60 minutes on pickup and can decide to leave if no further instruction is received from customer. Customer who does not show up will be fully charged for the booked services! At company's discretion this charge may be applied as credit for future reservation.

Insurance – passengers are insured as required by the Macau SAR law.

Smoking is not permitted in the company's vehicles at any time.

The company reserves the right to refuse service to anyone whose behavior is not appropriate or person who are influence of alcohol or drugs. Under such circumstances no money will be refunded.


3. Our terms for Wedding Services

Minimum FOUR hours for each rental with 30 minutes interval for extension. A valid credit/debit card is required to guarantee your reservation. Cash is also accepted and full payment must be settled immediately after completion of service. Cheques or other payment methods are not accepted less than 7 days prior to rental service.

All cancellations and alterations MUST be advised by telephone during our office hours at least 24 hours prior to service date, an equivalent of 50% will be charged if it is less then 24 hours. Our driver will wait for 60 minutes on pickup and can decide to leave if no further instruction is received from customer. Customer who does not show up will be fully charged for the booked services! At company's discretion this charge may be applied as credit for future reservation.

Insurance – passengers are insured as required by the Macau SAR law.

Smoking is not permitted in the company's vehicles at any time.

The company reserves the right to refuse service to anyone whose behavior is not appropriate or person who are influence of alcohol or drugs. Under such circumstances no money will be refunded.


4. Rental Acknowledgement for China—Macau Chauffeur services

Rental is inclusive of fuel and tolls.

We also accept HKD and RMB (Yuan) with only an equal to pataca exchange is used.

Rate is for single transfer and to ONE destination only. Special quote is required if travels to more area.

Request to stop/wait or any in town touring will be charged additional at our “hourly rate” as indicated. Customer usually is granted for the first 15 minutes.

For round trip travel, 30% more of the quoted rate will be added. Essential of stop/wait and touring services will also be charged at this same “hourly rate” as stated.

We only serve to the main downtown area, and any popular or well known district, our drivers have the right to refuse the service if the destinations are peculiar and uncertain.

Travel or transfer to and from any of these China region after hours between 18:00 to 09:00 will require a 30% surcharge or $350 whichever higher.